Express Glass has supported Australian property managers, retailers and insurers since 1985, providing rapid glass replacement, clear reporting and workmanship that meets Australian Standards. Our 24-hour service desk on 13 12 18 dispatches local technicians in every mainland capital city and key regional centres, while national account managers offer single-contract convenience for multi-site portfolios. The six industry segments below show how our experience adapts to different operating environments yet delivers one consistent outcome: safe, functional spaces restored with minimal disruption.
Strata
Express Glass supports multi-storey apartments and complexes with 24/7 make-safe attendance, façade repairs and digital job reports for strata managers. Service agreements provide fixed rates, priority response and scheduled servicing, ensuring compliance, budget certainty and reliable management of resident expectations.
Commercial
Express Glass keeps offices running with expert glass replacement, from lobby partitions to curtain-wall panels. Technicians manage site access, work after hours to minimise disruption, and provide detailed reports. Centralised invoicing and scheduling streamline administration across national business portfolios.
Retail
Express Glass restores shopfronts fast with 24/7 response, site safety, temporary protection and precise replacement. Store managers get SMS updates, while national chains enjoy uniform pricing, priority service and consistent finishes that protect branding and keep customers coming through the door.
Government / Education
Express Glass services schools and civic buildings with ISO-aligned safety, risk assessments, PPE and recycling practices. Crews manage traffic and provide reports with photos, specifications and Safe Work Method Statements to meet heritage, sustainability and audit requirements.
Petroleum
Express Glass supports service stations with 24/7 response, forecourt safety compliance and off-peak replacements. Technicians secure sites, establish exclusion zones and minimise downtime. Fixed call-out rates and detailed documentation help networks maintain sales, safety standards and operational continuity across all locations.
Insurance
Insurers choose Express Glass for rapid make-safes, transparent pricing and itemised, photo-backed invoices. Our digital platform issues status updates at every stage, cutting follow-up calls and speeding settlements. Scalable catastrophe resources maintain service levels after major storms, break-ins and accidents.
Frequently asked questions
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How quickly can Express Glass attend an emergency?
Response time depends on location and traffic, however the service desk provides an estimated arrival during the initial call and keeps the site contact updated.
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Can work be completed outside standard hours?
Yes. Installations can be arranged at night, on weekends or during holiday breaks to minimise disruption.
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Do you manage specialised or obsolete glass types?
Our fabrication partners replicate custom shapes, tints and interlayers, ensuring replacements match existing installations and meet current standards.
Why industry leaders choose Express Glass
Ready to keep glass issues from disrupting your operations
Call 13 12 18 or click Book A Service for responsive, nationwide support across strata, commercial, retail, government, petroleum and insurance properties. Express Glass will help you safeguard safety, budgets and stakeholder satisfaction with one trusted partner.